Donating is a powerful way to support your organization's mission. When your organization uses the built-in Vitalcy donation platform, you get a seamless experience and the ability to track your history of giving right from your profile.
View the video.
1. Finding the Donation Option
Your organization may present donation opportunities in a few different places:
Campaign Banner: You might see a prominent banner at the top of the screen that is part of an active Vitalcy campaign. Clicking this will open the donation form.
Feed Content: Campaign links can also appear directly in your main feed.
Donate Button: On the left-hand navigation menu, look for a Donate button. This will display all articles, events, or content that have an active donation option linked to them.
Tip: Clicking a banner or feed item may open the donation form directly, or it may first take you to a related news story that provides more context about the campaign.
2. Completing the Donation Form
Note: If your organization uses a different donation platform, these instructions may not fit. Donations made through Vitalcy will show up on your profile.
When you open the Vitalcy donation form, you will be guided through a few simple steps:
Choose Your Amount and Frequency
Select whether you want to make a One-Time or Monthly (recurring) donation.
Choose one of the suggested amounts, or enter a custom amount.
If the campaign is linked to specific funds, you can direct your money towards a specific fund within the campaign.
Optional Details and Fees
Dedication: Use the provided fields to add a note in honor of or in memory of someone.
Message: Add a personal message to the organization.
Covering Fees: By default, the option to cover the organization's fees (Stripe and Vitalcy platform fees) is usually checked. If you choose to cover the fees, the full amount of your donation goes directly to the organization. You can uncheck this box if you do not wish to cover the fees.
3. Checkout and Confirmation
Once you have filled out the details, you will be taken to a secure Stripe checkout form.
Follow the prompts to enter your credit or debit card information.
After the payment is processed, you will be returned to the page you were on.
You will see a thank you message and the ability to View Your Receipt on the screen. A copy of your receipt will also be emailed to you.
4. Viewing and Managing Your Giving History
The Vitalcy platform gives you full control over your donation history and any active subscriptions.
Go to your Profile (usually by clicking your avatar in the top right).
Click Edit Profile and navigate to the Donations tab.
From here, you can:
View your Donation History.
See your active Subscriptions (for monthly donations).
Cancel a recurring subscription at any time.
Please let us know if you have any questions.